Last Updated: [10 DEC 2024]
Welcome to Lisun Tours & Travels! By using our website (www.lisuntourstravels.com) and booking our travel services, you agree to comply with and be bound by the following Terms and Conditions.
1. Acceptance of Terms
By accessing or using our website, booking a tour, or using our travel services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices or guidelines posted on our website. If you do not agree to these terms, you must not use our website or services.
2. Services Provided
Lisun Tours & Travels offers a variety of travel-related services, including but not limited to:
- Tour packages (group tours, customized itineraries, etc.)
- Hotel reservations
- Flight bookings
- Ground transportation services
- Travel insurance options
- Travel consulting
- Flight Ticketing
- Bus Booking
- Car Booking
These services are subject to availability, and the terms for each specific service may vary.
3. Booking Process
- Making a Booking: You can book a tour, travel package, or any service via our website, phone, or email. All bookings must be confirmed with a deposit or full payment as specified.
- Payment: Full payment or a deposit is required at the time of booking, depending on the package or service. We accept payments via [list payment methods here, e.g., credit cards, bank transfers & Phone pay].
- Booking Confirmation: Upon receipt of payment, we will send you a confirmation email with your booking details, including travel dates, itinerary, and other relevant information.
- Booking Changes: Any changes to your booking must be made at least 10 days in advance, and additional fees may apply depending on the nature of the change.
4. Cancellations and Refunds
- Cancellation by Customer:
- If you cancel your booking, the refund policy will depend on the terms of the specific package or service.
- Cancellations made 10 days before the travel date may be subject to a full/partial refund, minus any processing fees.
- Cancellations made within 10 days of departure may incur cancellation fees up to 100% of the booking amount.
- Cancellation by Lisun Tours & Travels:
- In the event that Lisun Tours & Travels must cancel or modify your trip due to unforeseen circumstances, you will be offered a full refund or the option to reschedule your tour.
- Refund Process: Refunds, if applicable, will be processed through the same method used for payment within 10 days.
5. Traveler Responsibilities
- Health and Fitness: You are responsible for ensuring that you are physically and mentally fit to participate in the activities included in your tour package.
- Travel Documents: It is your responsibility to ensure that you have the necessary travel documents (e.g., passport, visa) for your trip.
- Behavior: Lisun Tours & Travels reserves the right to remove any traveler from a tour for disruptive behavior or violation of local laws. No refund will be given in such cases.
- Insurance: We recommend purchasing travel insurance to cover any unforeseen events like trip cancellations, lost baggage, or medical emergencies.
6. Liability
- Liability of Lisun Tours & Travels: Lisun Tours & Travels is responsible for providing the services as described in the itinerary. However, we are not liable for any losses, injuries, or damages caused by third parties (e.g., airlines, hotels, local tour operators).
- Force Majeure: We are not liable for any delay, cancellation, or disruption of services due to events beyond our control (e.g., natural disasters, political instability, pandemics, strikes).
7. Prices and Payments
- Pricing: All prices on the website are in INR (Indian Rupees), and prices may change without notice. Any changes will be communicated to you before finalizing your booking.
- Additional Costs: The cost of certain services (e.g., optional activities, tips, meals) may not be included in the tour price and will be the responsibility of the traveler.
8. Intellectual Property
All content on the website, including but not limited to text, images, logos, and videos, is owned by Lisun Tours & Travels or its licensors. You may not use, reproduce, or distribute any of this content without prior written permission.
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Lisun Tours and Travels Privacy Policy] for information on how we collect, use, and protect your personal data.
10. Website Use
- Content Accuracy: While we strive to provide accurate and up-to-date information on our website, we do not guarantee the completeness or accuracy of the content. All information is subject to change without notice.
- Website Security: We take reasonable measures to ensure the security of our website, but we cannot guarantee that our website will be free of viruses or other harmful components.
- User Conduct: You agree not to misuse our website by uploading harmful content, engaging in illegal activities, or disrupting the website’s functionality.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India/Telangana, and any disputes will be resolved in the courts located in Secunderabad Jurisdiction.
12. Changes to Terms and Conditions
Lisun Tours and Travels reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these Terms and Conditions regularly.
13. Contact Information
If you have any questions about these Terms and Conditions or need further clarification, please contact us at:
- Email: admin@lisuntourstravels.com
- Phone: +91 93905 91328
- Address: Kakaguda, Kharkhana, Secunderabad-500015
Acknowledgment
By using our website and booking a service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.